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Our field service team provides fast and professional onsite service, both scheduled and unscheduled. When operations are interrupted or damage has occurred we offer quick and reliable repair as well as spare page of our mobilization capabilities andcolor: #5a676f;">Take advanta: justify;">
Our scope of service includes but is not limited to:
All artec AIS products are designed and engineered in house at our facility in Leegebruch in order to supply our customers with high quality industrial control and shut-off technology – Made In Germany.
Utilizing field data acquisition combined with state of the art 3D-CAD technology which is supported by FEM (finite element method) and fluid simulation software, our engineering team continually strives for improvement of existing product lines and development of advanced valve solutions to meet and exceed customer expectations.
Our special valves are manufactured on demand and made of various materials such as ASTM steel grades, duplex, super duplex as well as a wide range of special materials like Hastelloy or Inconel 625.
All artec AIS products are engineered and manufactured in full compliance with the most important product standards like API 6D, ASME BPVC, PED 97/23/EC(G) or VGB R540:2004.
We combine the engineering capability from our OEM background with the open-mindedness of an independent service provider. Giving you sound advice and optimal service when it comes to repairing, retrofitting or servicing any type of industrial valves.
Maintenance and repair capabilities include:
After reassembly, all valves are subject to a comprehensive factory acceptance test (FAT) according to API 6D, PED 97/23/EC(G) and DIN3230 or to customer specific requirements before returning to site.
In-house test capabilities:
Our approach is to deliver more than a high-quality valve product for our customers. That is why we also provide technical support and training regarding all artec AIS products throughout their life cycle. Training can be carried out at customer site, online via remote session or in one of our facilities.
The intervals between valve maintenance vary according to valve type and operating conditions such as temperature, pressure, media and cycle of operation. For complete reliability artec AIS offers flexible service agreements for scheduled maintenance based on:
Long-Term Parts Agreement - LTPA
Long-Term Service Agreement - LTSA
artec AIS is an independent spare part supplier for industrial valve parts of all brands.
In order to guarantee a quick support of third-party valves we remanufacture components based on sample pieces (reverse engineering) and according to specification. A continually growing stock of self-created CAD manufacturing drawings of all brands guarantees the availability of hard to find or even obsolete components such as: